Frequently Asked Questions
We clean all types of carpets including wool, synthetic, Berber, and oriental rugs.
Yes, we specialize in providing same-day carpet cleaning services for our clients in Southport.
You can book an appointment by calling our customer service or through our online booking system.
We use a variety of cleaning methods including steam cleaning, dry cleaning, and shampooing to ensure the best results for your carpets.
Yes, all our cleaning products are eco-friendly and safe for both children and pets.
Drying times vary based on the cleaning method used, but typically carpets dry within 2-6 hours.
Yes, we have specialized treatments to effectively remove tough stains and lingering odors from your carpets.
Yes, we provide both residential and commercial carpet cleaning services.
We recommend professional cleaning at least once a year, or more frequently for high-traffic areas.
Yes, our technicians are fully trained and certified in carpet cleaning techniques.
Yes, we offer free, no-obligation estimates for all our carpet cleaning services.
We serve all areas within Southport and its surrounding suburbs.
Yes, we offer a 100% satisfaction guarantee on all our carpet cleaning services.
Yes, we have the necessary equipment and expertise to clean carpets in high-rise buildings.
Yes, we carefully move and replace furniture as needed during the cleaning process.
Please remove any fragile items and ensure easy access to the areas to be cleaned.
Most appointments take between 1-2 hours, depending on the size and condition of the carpets.
Yes, we offer specialized water damage restoration services for carpets.
Yes, we periodically offer discounts and promotions. Check our website or contact us for current offers.
We accept various payment methods including cash, credit/debit cards, and online payments.
Yes, we offer comprehensive upholstery cleaning services in addition to carpet cleaning.
Yes, we provide end-of-lease carpet cleaning services for rental properties.
Yes, there is a minimum charge based on the area and scope of the cleaning required.
Please contact us as soon as possible if you need to cancel or reschedule, and we’ll accommodate your needs.
You can contact us via phone, email, or through our website’s contact form for more information or to schedule a service.